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If Advanced Solutions In Technology does any service for you, you are agreeing to this information.  A hard copy of this page will be available on site of Advance Solutions In Technology, LLC.

Advanced Solutions In Technology, LLC is the sole owner of the information collected in-house and on its Web site. We only gather information we need to serve you better and will not, without your consent: sell, share, or rent this information to others in ways different from what is disclosed in this statement, except in cases where in good faith we believe that the law requires us to do so, it is necessary to protect Advanced Solutions In Technology, LLC's rights and/or property, or if circumstances necessitate acting to protect the personal safety of staff or of the public.

Advanced Solutions In Technology, LLC makes a good faith effort to back up all data.  Due to the nature of failing devices and different configurations of save locations, there is no guarantee that all data can be recovered, or that any recovered data will be in a usable format.

All customer hardware is held until work is paid in full. Unless other arrangements are made, Items will be held for 30 days after the customer is first notified to pick up the items. After 30 days and 3 notification attempts a $10 storage fee will be applied to the invoice total for each month the hardware is not picked up.  After 90 days and 9 notification attempts the Items will be considered abandoned and become the property of Advanced Solutions In Technology, LLC, and will be sold to cover any services performed on the hardware.

Advanced Solutions In Technology, LLC is not an authorized repairer of any device, or for any company, and will let customers know if it believes the hardware brought in may be under warranty through the manufacturer. Advanced Solutions In Technology, LLC cannot be held responsible for warranties that are voided by providing services authorized by the customer.

Previously installed Antivirus and Anti-Spyware detection software may be removed by Advanced Solutions In Technology, LLC.  This includes software that was installed by the customer, and may include pay or subscription software. Any software removed as stated previously in this paragraph will be replaced by free, high quality alternative software that performs the same or similar tasks as the removed software.

Customers who request that Advanced Solutions In Technology do not remove or upgrade their current Antivirus or Anti-Spyware software, who uninstall or disable features of software that Advanced Solution In Technology, LLC installs, or installs other Antivirus or Anti-Spyware software in addition to the software that Advanced Solutions In Technology, LLC installs, will not be eligible for warranty on any labor performed.

All software to be installed or repaired requires the customer to provide a legal and valid COA, Serial Number, or Key. In most cases, legal and valid media which contains the software will also be required.  Software that is illegally installed will be uninstalled and may be reported to the correct authorities if deemed necessary to conform to the first paragraph of this agreement. Free alternatives to illegal software are available and can be installed for the same labor fee that applies to the installation of paid software. Installation of illegal or cracked software on hardware which Advanced Solutions In Technology, LLC performs labor on will not be eligible for any warranty.

File sharing software is a common cause of installation of viruses and can cause installation of other potentially unwanted programs. Because of this, and because of the unknown legality of files downloaded with file sharing software, it will be removed. Files downloaded with file sharing software may also be removed and may be reported to the correct authorities if deemed necessary to conform to the first paragraph of this agreement. Installation of any file sharing software or customer restoration of any files previously downloaded with file sharing software on hardware that Advanced Solutions In Technology, LLC has performed labor on will not be eligible for any warranty.